We accept all major debit and credit cards, EFT, and secure online payments.

If your order hasn’t yet been processed or shipped, we’ll do our best to accommodate changes. Please contact us as soon as possible at hello@noonfolk.com

Yes - we offer free delivery on local orders over R1,500. Some items may incur additional shipping costs.

We deliver across South Africa. For international orders, please contact us directly at hello@noonfolk.com

Orders usually ship within 2–5 working days. Made-to-order or custom pieces may take longer (timelines are noted on the product page).

Shipping is calculated at checkout based on your location and order size.

If you’re not completely happy, you can return eligible items within 14 days in their original condition for an exchange or store credit. Because of the handmade nature of our products, we do not accept returns based on natural variations in colour, texture, or form. For more details, view our Returns Policy

Custom orders, sale items, and used or damaged goods cannot be returned.

If your order arrives damaged or isn’t what you ordered, please contact us as soon as possible with photos. We’ll make it right — either by replacing the item or issuing a refund/store credit.

Please email us at hello@noonfolk.com with your order number and details, and we’ll guide you through the process.

Certain products include care instructions. If you’re unsure, please see the product page for specific instructions.

Yes, digital gift cards are available in various amounts.